At Nature Earth Developers, we strive to provide transparent and fair policies for all our customers. This Refund Policy outlines the terms under which refunds may be processed for bookings made through our website https://natureearthdevelopers.com/.
1. Booking Amount
- A booking amount (e.g., ₹31,000) is collected to reserve a plot.
- This amount is not a confirmation of final allotment and is subject to verification and approval.
2. Approval-Based Booking
- All bookings are subject to manual approval by Nature Earth Developers.
- We reserve the right to:
- Approve or reject any booking
- Request additional documents or verification
3. Refund Eligibility
✅ Refunds will be processed in the following cases:
- Booking is rejected by the Company
- Duplicate payment made by customer
- Payment deducted but booking not created due to technical error
❌ Refunds may NOT be applicable in the following cases:
- Customer changes mind after booking
- Incorrect details provided by customer
- Delay in providing required documents
- Any violation of Terms & Conditions
4. Refund Process
- Eligible refunds will be initiated within 7–15 business days
- Refund will be processed via:
- Original payment method (preferred)
- Or bank transfer (if required)
5. Payment Gateway Charges
- Payment gateway charges (if any) are non-refundable
- The refunded amount may be adjusted after deducting such charges
6. Cancellation Policy
- Customers may request cancellation by contacting us via email or phone
- Cancellation approval is subject to company review
7. Processing Delays
- Refund timelines may vary due to:
- Bank processing delays
- Payment gateway processing time
- We are not responsible for delays caused by third-party providers
8. Contact for Refunds
For any refund or cancellation requests, please contact: natureearthkharkhoda@gmail.com